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ESLI - Human Resources & Labor Relations
City of Tamarac Fire Rescue Department
6000 N. Hiatus Road
Tamarac, FL 33321
(954) 597-3800

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Tuesday, May 14, 2024, 8:00 AM to Wednesday, May 15, 2024, 5:00 PM EDT
Category: ESLI

Emergency Services Leadership Institute

Emergency Services Leadership Institute (ESLI)
Human Resources & Labor Relations

COURSE OUTLINE: This module will focus on a variety of Human Resource issues and is designed to address concerns ranging from employee recruitment and retention issues, equal employment laws, the collective bargaining process, and the disciplinary process with an emphasis on progressive discipline.  The hiring process will be examined, and discussion will focus on retention and promotional criteria.  Team exercises and interactive participation will be part of the learning methodology. 

This fundamental module involves the ability to design and implement strategies that maximize employee potential and foster high ethical standards in meeting the organization's vision, mission, and goals.  Effective managers should provide leadership in setting the workforce's expected performance levels commensurate with the organization's strategic objectives; inspiring, motivating, and guiding others toward goal accomplishment; and empowering people by sharing power and authority.  Integral to promoting quality involves effective use of the organization's performance appraisal system.  This includes establishing performance standards, appraising staff accomplishments using the developed standards, and taking action to reward, counsel, and discharge employees, as appropriate. 

Current issues in human resource and labor management relationships will be discussed.  Qualified experts will share information on contemporary labor laws relating to grievance procedures and the collective bargaining process with attention given to the concept of Interest-Based Bargaining, as well as information on other pertinent legal issues.  The grievance and progressive disciplinary process will be discussed in detail with case study and experiences lending to this learning process.  The rationale for both adversarial and cooperative experiences in labor management relationships will be examined with a focus on a changing demographic workforce and respecting differences.  Valuing cultural diversity and other differences must be appreciated to foster an environment in which people who are culturally diverse can work together cooperatively and effectively in achieving organizational goals. 

Leaders should be able to assess employees' unique developmental needs and provide developmental opportunities that maximize employees' capabilities and contribute to the achievement of organizational goals while at the same time developing leadership skills in others through coaching and mentoring. They must also foster commitment, team spirit, pride, trust, and group identity while taking steps to prevent situations that could result in unpleasant and embarrassing confrontations, internal and external to the organization.  Resolving conflicts in a positive and constructive manner includes promoting labor and management partnerships and dealing effectively with employee relations matters, attending to morale and organizational climate issues, handling administrative, labor management, and EEO issues, and taking appropriate and consistently-applied disciplinary action when other means have been unsuccessful.


  • Human Resource – Role and Responsibility
  • Equal Employment Opportunity
  • Discrimination and Harassment
  • Family and Medical Leave                
  • Worker’s Compensation
  • Recruitment, Selection, Retention, and Promotion
  • Performance Management and Appraisal
  • Building and Maintaining High Performance Teams
  • Increasing Staff Effectiveness
  • Valuing and Managing Diversity
  • Changing Demographics in the Workforce
  • Labor Law
  • Labor Management Relationship
  • Labor Management Relations in Government
  • The Collective Bargaining Process
  • Contract Negotiation Strategy
  • Conflict Resolution
  • Interest Based Bargaining
  • The Grievance Process
  • The Disciplinary Process and Progressive Discipline
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